Please be on time for your treatment, as we may need to shorten service for late arrivals. If you’d like to indulge in the full preparatory ritual, please plan on arriving 30 minutes ahead of your scheduled treatment.
Sol Spa holds a space of tranquility and relaxation, and we respect the rights of all guests to enjoy privacy and quiet. Mobile phones and cameras are verboten in any treatment rooms or the relaxation lounge. In all other areas, please keep phones on silent mode.
Please notify our staff when making reservations if you have health considerations, as some conditions may require consulting with your physician prior to treatment. Expectant mothers may enjoy many of the treatments after the first trimester, although we suggest you avoid treatments using deep pressure or heat.
A 20% gratuity will automatically be added to your total bill to go to your service provider and attendant.
A minimum of 24 hours notice must be given to change or cancel an appointment. If changing or canceling within less than 24 hours, 100% of the full treatment price will be charged.
For parties of 6 or more please contact the Spa group coordinator at 805 234 9922.