Cleaning & Sanitation

We’ve increased the frequency of property-wide cleaning and disinfecting, concentrating on high-touch surfaces and public spaces like the front desk, elevators, door handles, public bathrooms, and room keys. These stringent measures extend to all guest rooms as well as back of house spaces.

Our restaurant teams are also implementing new precautionary measures in every aspect of food preparation, set-up, and service. This includes frequent disinfection of all kitchen surfaces as well as having all team members wear masks and gloves when preparing, plating, and serving dishes.

Wellbeing Check

All employees registering a fever, showing signs of illness, or exhibiting virus symptoms will be advised to stay home and see a doctor immediately.

Hand Hygiene, Masks, & Gloves

Face coverings or masks are required while inside public spaces and outside if you cannot maintain proper social distancing. Non-medical masks, bandanas, scarves, or cloth are all O.K. to use. You’ll also find hand sanitizer readily available throughout the property — both in our guest and employee areas.

When dining at our restaurants, please wear your mask whenever you’re not seated or when interacting with waitstaff.

Social Distancing

Guests are advised to practice physical distancing by standing at least six feet away from other groups. To make it easier, we’ve placed floor markings to prompt the appropriate distance.

All layouts in our restaurants and public spaces are arranged to ensure appropriate distancing, and elevator occupancy is reduced. As another precaution, our employees practice physical distancing by standing at least six feet away from guests and other employees whenever possible.

Guest Rooms

Rooms will have thorough sanitization and cleaning, and side-by-side rooms will be left unoccupied, if possible, to allow for more distance between guests. Daily housekeeping services will be available upon request only.

Breakfast

Limited breakfast items and coffee are available for purchase in our café in the lobby and Piadina serves breakfast in room or downstairs every day from 7:30-10am.

Dining & Guest Requests

Dine-in options are available in Piadina, Ox & Anchor and our Garden Courtyard. Tables are spaced at least 6-feet apart, chairs and tables will be sanitized after each diner, all menus are available by a scannable QR code throughout the hotel and restaurants, and single-use printed menus are available upon request.

Room service will be available off the Piadina menu. Orders will be delivered to the door by cart to minimize contact. Our colleagues will knock to notify guests of the order delivery. Once complete simply place the cart outside of your room for pick up.

Amenities & Services

Bike Fleets will be sanitized and available for use during your stay. Areas such as Sol Spa, Pool, workout room, and other property amenities are governed by city, state, and national safety measures which means they may differ from what’s listed online or may be operating in a limited capacity. Please call or email us with any questions or to receive the most up-to-date details.